Services and Products

ITP offers the following services in IT support:
Consulting:
We provide technology Assessment, hardware, software, and network infrastructure. To include desktop and laptop computers, servers, routers, switches, premise wiring infrastructure, network topology, MDF/IDF support equipment and layout, security, and standards.

Assessments:
Our assessments are comprehensive enough for the development of customer-based requirements to develop a firm snapshot of gaps in existing system infrastructure that can direct resources towards modification, or design/redesign of the network infrastructure.

Network Systems Integration and Design:
• Integrate existing network infrastructure into upgraded hardware and software to meet new or modified requirements
• Design, based on requirements, to meet scalability, flexibility, security, fault tolerance, and network availability. Design provides options based on cost to meet availability and fault tolerance requirements.

Desktop/Laptop Support:
• Preventive maintenance on ITP installed systems including periodic maintenance of operating system, and computer hardware and peripherals.
• Corrective Maintenance to include repair of all computer hardware problems, operating system problems, application problems, installing new hardware or software, upgrading hardware or software, etc.

Network, LAN/WAN Support:
• Preventive Maintenance includes LAN/WAN diagnostics such as
• Load balancing
• Traffic analysis
• Systems analysis and support
• Security analysis and policies
• Virus protection, analysis and policies
• Plant infrastructure, etc.
• Corrective Maintenance includes
• Replacement and reconfiguration of defective network components (servers, routers, switches)
• Defective plant infrastructure, etc.