Recent formal evaluation of ITP's contracts with
NA-15, Office of Secure Transportation:
“There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government.”
“There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government.”
“Response to inquiries and/or technical, service, and administrative issues exceeds Government expectation.”
“ITP goes the extra mile to ensure customer satisfaction.”
“There are no delays and the Contractor has exceeded the agreed upon time schedule.”
“The Contractor…clearly exceeds the performance levels described as “Excellent”.
“ITP is a valued SSC for OST. This is due in no small part to the professionalism of their key personnel. They are doing all the right things.”
“Contractor is very responsive, thorough, and professional. Work is completed on or ahead of schedule.”
“OST is very pleased with the overall service provided by I.T.P. They are customer oriented with a commitment to do the right thing.”
"Very open and honest relationship exists between the task monitor and ITP management.”
"All deliverables are submitted on time and products are being used as a model within NNSA.”
"Invoicing is always timely and accurate with complete documentation.”
"Deliverables are within schedule and adjusted to meet a dynamic and fluid organization.”
"Management reps are responsive to customer needs and always ready to go the extra mile.”