Assessment and Evaluation

Performance and Job Specific Assessments
Our performance improvement experts provide job and task specific assessments. The intent of these assessments is to identify the training needs based on the criticality, difficulty, and frequency of each task performed on a job.

Training Evaluation
Our training experts design tools for training interventions that demonstrate the impact of the training to the individual, their job, and the organization. Our process for training evaluation integrates summative and formative evaluation in the design of training. Post-training tools are also designed to provide data assessing the transfer of training and the return on investment to the organization.

Program Evaluation
Our program evaluation process produces data, which enables management to improve program operations, define program requirements, and determine the business impact of the program.

Employee and Customer Satisfaction Assessments
Our own corporate philosophy is based on the belief that employee and customer satisfaction are two critical elements for the measurement of organizational performance. Our methods for assessing satisfaction include focus groups, interviews, and paper or electronic surveys. Our expert team analyzes and interprets the data into recommendations for improvement initiatives in line with your business goals.

Research Analysis
Our team of assessment experts continuously monitors the global market to anticipate changes in the technology, regulations, and the business marketplace. This information is translated into data to support decision making for your organization. Reports are also generated which identify and summarize patterns relevant for long-term projects aggregating new information and conducting on-going trend analysis.